Questions 1–6: capability
1. Bill a full rush offline, right now? 2. Show khata with partial payments and WhatsApp statements? (khata module) 3. Does billing auto-update stock? (inventory module) 4. Export my complete data today, in usable format? 5. What exactly is excluded from the plan I am buying? 6. Who answers support at 8pm — a person or a page?
Questions 7–12: terms and fit
- 7. Are payments manual or auto-charged? Show me the refund policy windows per plan.
- 8. What are the terms on data ownership and deletion?
- 9. How does activation and delivery work after I pay?
- 10. Train my slowest worker to bill in an hour — can you? (training reality)
- 11. What does the privacy policy say about my shop records?
- 12. Name three shops like mine using it for a year — can I call them?
Scorecard, not feelings
Score each answer 0–2 during the demo, demand the trial week (trial plan), and compare with the selection checklist. Feelings fade; scorecards persist.
Start with the 7-day full-feature trial, confirm pricing on the pricing page (500/mo · 4000/yr · 10000 lifetime till 30 Sep), and pay manually via admin WhatsApp — nothing is auto-charged. Verify official channels before paying.